ONYX

Help Center

How can we help?

Browse categories below or search for a specific answer. New here? Start with what OnyxBot is, then add it to your server.

Browse by category

Getting Started
From invite to your first AI-answered ticket, step by step.
Tickets
Panels, categories, AI triage, staff tools, transcripts, and reviews.
AI & Knowledge
How the AI answers, learns from tickets, and remembers members.
Staff & Payroll
Roster, performance signals, and payroll computed by your rules.
Plugins
Connect Tebex, your FiveM server, and GitHub to the support desk.
Billing
Plans, included AI usage, metered overage, and your spending cap.
Frequently Asked Questions
Quick answers to the most common questions about OnyxBot.
Troubleshooting
When something is not working: silent bots, failed tickets, wrong answers.

Still stuck?

Ask in our Discord. OnyxBot answers there first, so you can watch it work before you install it.

Join the support server

Not running OnyxBot yet?

The free plan includes the full ticket system and AI answering, with $1 of AI usage every month. No credit card.

Add to Discord free