Frequently Asked Questions

What is Onyx?

Learn what Onyx is and how it helps your Discord community.

How does Onyx work?

Understand the RAG pipeline that powers instant, accurate answers.

Can I use my own bot?

Connect a custom bot to keep your brand front and center.

Controlling where Onyx responds

Choose which channels and threads Onyx monitors and engages in.

My bot isn't responding

Step-by-step checks if Onyx has gone quiet in your Discord server.