Staff & Payroll

Roster, performance signals, and payroll computed by your rules.

Your staff roster

How staff appear automatically, and how to manage who counts in reports.

Performance tracking

Closes, replies, first reply, reply time, and time to close for every staff member.

Staff payroll: paying per ticket and per reply

Set your rates, pick a month, export the CSV. OnyxBot computes, you pay.

Still stuck?

Ask in our Discord. OnyxBot answers there first, so you can watch it work before you install it.

Not running OnyxBot yet?

The free plan includes the full ticket system and AI answering, with $1 of AI usage every month. No credit card.