OnyxBot has two plans. Free runs a complete Discord ticket desk with an AI front line. Pro adds the business layer on top, plus room to grow.
Free
Built to be genuinely useful, not a demo:
- Full ticket lifecycle: panels, categories, intake forms, AI triage, claiming, transcripts.
- 1 panel, 5 categories, 30 days of transcript history.
- AI answers in tickets and channels with $1/month of usage included.
- 100 knowledge sources and the learning flywheel.
Pro ($10/month, or $96/year)
Everything in Free, plus:
- Unlimited panels and categories, unlimited watched channels, full transcript history.
- $5 of AI usage included each month on monthly billing, or $60 for the year on annual billing (one pot for the year, not a monthly refill). Past that it is pay-as-you-go up to your spending cap.
- Member reviews, staff performance, and payroll with CSV export.
- Member memory, so regulars never repeat their setup.
- AI model selection, custom instructions, custom footer, ignored roles.
- 1,500 knowledge sources and bigger file storage.
The dedicated bot add-on ($7/month)
Run OnyxBot under your own bot: your name, your avatar, running as its own dedicated instance. Available on Pro.
Which one?
Start Free and publish a panel; the product is fully usable. Upgrade when you want the business layer (reviews, payroll), heavier AI usage, or your own branding.